PRIVACY POLICY

1.- GENERAL

In compliance with the provisions of current legislation, the company SERVALESA, SINGLE SHAREHOLDER LIMITED COMPANY, with registered office at 46930 – Quart de Poblet (Valencia) – Calle Pinadeta, 26, and tax identification number (N.I.F.) B-46164588, (hereinafter, “the Company”), as the sole party responsible for the data, hereby informs Users that the personal data that may be required as a result of the request for information by e-mail or the Contact Form on the Website, will be collected and processed automatically and incorporated into the corresponding files owned by the Company, with the necessary levels of security, in order to adapt commercial offers to the requests made by Users, and thus offer a more personalised and efficient service.

This privacy policy is configured in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April, on the protection of natural persons with regard to the processing of personal data and the free movement of such data and, furthermore, in accordance with the provisions of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of Digital Rights.

Users are kindly requested to read this privacy policy carefully in order to understand its contents.

2.- INFORMATION COLLECTED

Any information provided by Users through the Website is done so voluntarily and free of charge.

The Company does not collect or request personal data from minors under 18 years of age, so if, despite the provisions herein, a minor accesses the Website, they should not continue to send any data, either through the e-mail address provided by the Company or the Contact Form on the Website.

The Company collects and processes the following information or personal data from Users:

Full name, town, postcode and company name.

E-mail address.

Contact telephone number.

Details of the information requested in relation to the products advertised on the Website.

Details of Website visits and resources accessed.

Information regarding the devices used by Users and the Networks to which they connect when using the Website, including, among others, IP address, connection information, browser type and version, browser plug-ins, etc.

Information that the Company may request when reporting a problem on the Website.

The Company only collects information when Users choose to provide it. Information is collected via various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information. The Society uses the IP address to diagnose problems with the server and to work on improving access to the Website.

3.- USE OF THE DATA COLLECTED

The information provided may be used for a number of purposes, including, but not limited to, the following:

Maintaining, developing, managing and executing the existing contractual relationship between the Company and the Users, via the acceptance of the General Terms and Conditions of Use of the Website.

Suitable and organised management, processing and maintenance to ensure the Website functions correctly.

Carrying out marketing, advertising and promotional campaigns and offering discounts on Products that may be of interest to Users, based on a study of the personal information provided in the files.

Carrying out marketing, advertising and promotional campaig.

Maintaining security on the Website.

Compliance with any legal or regulatory standards that may be applicable.

Users at all times have the right to withdraw their consent to the aforementioned processing, exercising their rights of access, rectification, erasure, limitation, opposition and portability.

To exercise their rights of access, rectification, erasure, limitation, opposition and portability, the User should send an e-mail to servalesa@servalesa.com or send a request by post to 46930 – Quart de Poblet (Valencia) – Calle Pinadeta, 26, Spain.

4.- DISCLOSURE OF COLLECTED DATA

The data collected about Users will be processed in accordance with the legislation in force and, for this purpose, will be kept within the territory of the European Union. The Company’s Data Protection Officer shall at all times ensure that data shall only be disclosed when necessary and with all appropriate safeguards, in order to maintain a high and sufficiently secure level of protection for Users.

The Company may disclose the collected data when such information is required by a judicial or administrative body to which it is subject, provided that the requirement for disclosure bears the relevant legal authority, and it shall try, by any means at its disposal, to communicate such situations to the User(s) affected by this situation as soon as possible.

5.- UPDATE OR MODIFICATION OF THE PRIVACY POLICY

The Company fully reserves the right to update or modify this privacy policy in order to adapt it to the legal provisions or regulations in force or in the process of being adopted by the competent bodies, as well as to any resolution issued by a Court, consumer agency or any other competent authority, all within the national territory of Spain.

When this cookie policy is modified, the date of the last update will be shown.

In accordance with the above, this cookie policy was last updated on 5 October 2021.

6.- CHANGE OF CONTROL

If the Company were to sell or transfer partial or total control of itself to another company, the Users’ information collected through the Website may form part of the sale or transfer, and the new owner of the information shall be obliged, in all cases, to respect this privacy policy.

The new company will inform Users of the change of control as soon as possible and, if necessary, will send them the new privacy policy.

7.- CONTACT

Should the User have any doubts, questions or suggestions in relation to this privacy policy, they may contact the Company by e-mail at servalesa@servalesa.com or by sending their request by post to 46930 – Quart de Poblet (Valencia) – Calle Pinadeta, 26, Spain.