The Management of SERVALESA S.L.U., a company dedicated to the design, production and marketing of products for use in agriculture, firm in its commitment to quality and respect for the environment, promotes the implementation and maintenance of an Integrated Quality and Environmental Management System in accordance with the UNE-EN ISO 9001:2015 and UNE-EN ISO 14001:2015 standards, based on the following principles:
Customer satisfaction
The Integrated Quality and Environmental Management System is customer-oriented, managing all the processes necessary to identify their needs and expectations, and thus ensuring the quality of the products and services offered.
Compliance
Commitment to comply with applicable regulations, both in the legal field of the activity carried out and in the environmental and safety fields, as well as with other applicable internal requirements regarding quality, the environment and safety.
Continuous
Focus on continuous and systematic improvement of quality and sustainability, both in the products/services offered and in the functioning of the Organisation, promoting prevention over correction:
Permanent innovation
R&D&I is a basic element for the success and sustainability of the organisation, making it one of its main hallmarks. Its contribution is key to the development of more sustainable solutions that minimise negative impact on the environment.
Motivation and teamwork
SERVALESA believes that quality and sustainability are a shared responsibility of all staff at all levels of the company. That is why we consider it important to motivate and train all our staff, with a view to achieving teamwork in a participatory environment, where the health and safety of our employees is a priority, and with objectives that are set by mutual agreement for the benefit of all the company’s employees, our customers and society.
The Management
Rev04-01/2022
